Privacy Policy

Last updated: [30 October 2024]

This Privacy Policy outlines how  we collects, uses, and protects your personal information when you use our crypto trading service. By accessing or using our Platform, you agree to the terms of this Privacy Policy. 

1. Information We Collect

We collect information from you when you use our services, create an account, or interact with the Platform. The types of information we collect include:

a. Personal Identification Information

Full name

Email address

Phone number

Date of birth

Government-issued identification (e.g., passport, driver’s license, or national ID)

Proof of address (e.g., utility bills, bank statements)

b. Account Information

Username and password

Two-factor authentication (2FA) details

Trading history and preferences

c. Financial Information

Bank account(Australian/investors) or crypto wallet addresses

Transaction history

Payment details, including credit/debit card information, when applicable

d. Usage Data

IP address

Device information (e.g., browser type, operating system, device identifiers)

Cookies 

Log data (e.g., pages visited, time spent on the platform)

e. Third-Party Data

Information from third-party service providers, such as payment processors or identity verification services

2. How We Use Your Information

We use the collected information for various purposes, including:

Providing Services: To facilitate the creation and management of your account, enable transactions, and process crypto trades.

Identity Verification: To comply with anti-money laundering (AML) and know your customer (KYC) regulations.

Security and Fraud Prevention: To monitor and prevent fraudulent activity and enhance the security of our platform.

Customer Support: To provide you with assistance, respond to inquiries, and resolve issues related to your account or transactions.

Improving Services: To analyze usage patterns, improve the functionality of the Platform, and develop new features.

Marketing and Communication: To send you updates, newsletters, promotional offers, and other information about our services (you can opt-out at any time).

Legal Compliance: To comply with legal obligations and respond to lawful requests from government or regulatory authorities.

3. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account, please contact our customer support team, and we will process your request in accordance with applicable laws.

4. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it. These measures include:

Encryption of sensitive data (such as financial information and passwords)

Secure storage of your data

Regular security audits and vulnerability testing

Two-factor authentication (2FA) for account protection

Despite our efforts to protect your information, please note that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers: We may share your information with third-party vendors and service providers who help us operate the Platform, process payments, conduct identity verification, or perform other functions related to our services.

For Legal and Compliance Purposes: We may disclose your information if required by law, such as complying with subpoenas, court orders, or legal processes, or to protect our legal rights.

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. In such cases, we will notify you via email or notice on our Platform before your data becomes subject to a different privacy policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform. These technologies help us analyze user activity, improve the performance of our services, and personalize content.

You can control cookie settings through your browser preferences. However, disabling cookies may impact the functionality of certain features on the Platform.

7. Your Rights and Choices

You have the following rights with respect to your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request that we correct any inaccuracies in your personal information.

Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication.

Data Portability: You may request a copy of your personal information in a machine-readable format.

To exercise your rights, please contact us using the information provided below.

8. Children's Privacy

Our Platform is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child’s account.

9. International Data Transfers

Your personal information may be transferred, stored, and processed in countries outside your country of residence, including in jurisdictions where data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to these countries, to the extent permitted by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated Privacy Policy on our website with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

support@labry-corporation.com

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.